Refund & Return Policy
Last updated: Luglio 16, 2026
This Refund & Return Policy outlines the procedures and responsibilities related to returns, exchanges, and refund requests for products displayed on fiorethica.com (the "Website").
Please read this policy carefully. By submitting an order through the Website, you acknowledge and accept the terms described herein.
1. Our Role as an Affiliate Platform
fiorethica.com is not a direct seller of products. We operate solely as an affiliate promotional platform that displays third-party product offers via landing pages. We do not process orders, handle shipments, or collect payments.
When a User submits an order form on our Website, the information is transmitted to the relevant Final Seller, who is solely responsible for:
- Order processing and payment collection
- Shipping and delivery
- Product returns, exchanges, and refunds
- After-sales support and warranty claims
Accordingly, all refund and return requests must be submitted directly to the Final Seller, whose contact details will be shared with the User after order submission.
2. No Responsibility for Product Accuracy
All product descriptions, images, packaging, and specifications shown on the Website are provided by third-party sellers for marketing purposes. While we make reasonable efforts to display accurate and up-to-date information, we cannot guarantee that:
- The product received will be identical to what is shown on the Website
- Packaging, labels, colors, or branding will match the promotional content
- The item will meet the User's personal expectations or preferences
fiorethica.com is not responsible for any discrepancies between the promoted content and the product delivered by the Final Seller.
3. Conditions for Returns and Refunds
The return and refund conditions, including eligibility, timeframes, and accepted reasons, are determined entirely by the Final Seller. These may include:
- Defective or damaged products upon delivery
- Wrong item sent
- Non-compliance with advertised specifications (as assessed by the Final Seller)
- Right of withdrawal (if applicable by law)
Each seller may apply different policies based on the country of operation, product category, and local regulations. fiorethica.com does not mediate or evaluate return or refund requests.
4. Return Procedure
If the User wishes to return a product, they must follow these steps:
- Contact the Final Seller using the contact information provided after order submission
- Follow the return instructions given by the seller, which may include completing a return form, providing proof of purchase, and returning the product to the seller’s address
- Cover any return shipping costs if required by the Final Seller’s policy
The Website does not receive, store, or manage returned products.
5. Refund Processing
All refunds are issued solely by the Final Seller in accordance with their own policies. Refunds may be made via:
- Cash refund upon product return (where applicable)
- Bank or card reversal
- Credit to the customer’s payment method or digital wallet
The Website does not issue refunds, nor do we have visibility into the seller’s refund process or timing.
6. Timeframes
Each seller may apply different timeframes for return eligibility. Users are advised to contact the Final Seller immediately upon delivery if any issues are found. Delays in reporting may result in loss of return/refund eligibility.
fiorethica.com does not set or enforce any return or refund deadlines.
7. Limitations and Disclaimer
fiorethica.com does not accept responsibility for:
- Product defects, damage, or dissatisfaction
- Wrong or missing items in the shipment
- Failure of the seller to respond to return or refund requests
- Delays in refund processing
- Shipping costs incurred during the return process
The User agrees that their transaction is ultimately with the Final Seller, and that all service-related claims must be directed accordingly.
8. Right of Withdrawal (EU Customers)
In accordance with European Union consumer protection regulations, customers located within the EU may have the right to withdraw from a remote purchase contract within 14 days of delivery, without providing a reason.
This right is exercised with the Final Seller, who must provide withdrawal instructions and a downloadable or written form where required.
fiorethica.com does not collect or process withdrawal requests.
9. Updates to this Policy
This Refund & Return Policy may be updated at any time without prior notice. Users are encouraged to check this page regularly for any modifications.
10. Contact
If you have questions about this policy or your use of the Website, please contact us at: